Friday, September 02, 2016

I Don't Heart AT&T

  • Any plans for Labor Day weekend? 
  • I'm thinking I might do some of this:
  • And by "nice cup of ginger tea" I mean about 72 ounces of beer and then lie down especially after I have to call AT&T ... again.
  • I feel like this guy after I talk to AT&T:
  • Is anyone happy with their cell phone provider? If so, let me know because I'm willing to play for another team. 
  • I asked Steve Carell what he thought about AT&T's customer service. 

  • I spent nearly 2 hours talking to them last weekend trying to get a problem solved. I was then told Sunday morning that my issue had been escalated and a specialist would be in touch in 3 days to take care of my problem. Any guesses on who hasn't called me back? 
  • I guess they are busy taking care of their other customers.

Have a great weekend. Thanks for stopping by. Talk soon.


I will persevere. I will keep moving forward. I will be the stream. 




UPDATE:

I took to the internet and complained on Twitter directly to AT&T. We are making some progress but the verdict is still out.




9 comments:

the dogs' mother said...

Tar has eaten seven stitches and five staples. We have two
cones of shame. We are rapidly running thru J's bonus.

kden said...

I've never liked AT&T. We've had Verizon for years and have never had an issue. We just have talk/text though, no data plan so I'm sure others will have their own opinions. Good luck!

Stephen Hayes said...

I must be one of the few people left in America who doesn't have a cell phone.

jenny_o said...

We have a (Canadian) provider that is sometimes great, sometimes bad. Just be persistent. And get the names of all the employees you talk to. Gives you a bit of leverage/lets them know who to tune up.

jenny_o said...

PS good luck!

Valerie said...

How frustrating! My cell phone service is okay,it's the landline people who cause the most trouble. A lot of people have discontinued landlines... think I might do the same. Hang in there, Matt, don't despair too much!

E. Rosewater said...

wow! can that dog dance or can that dog dance!

how's kyle holding up with doomsday just around the corner?

asphaltcowboy said...

Have an enjoyable Labor Day Weekend. God knows, I am sure you deserve it

Jon said...

If it's any consolation, after the hurricane last Thursday it's AT&T (my carrier as well) that has had the weakest coverage, if you can even get a signal. Most of their cell towers in the area have lost power. One way or another, both of ours will get fixed